PPL makes double appointment in member and client services

PPL has announced two senior appointments in its Member Services department, the team responsible for serving a membership of more than 130,000 performers and recording rightsholders. Titania Altius takes on the role of Head of Member Services while Dan Millington becomes SVP/Head of Client Services.

In her new role as Head of Member Services, Altius will oversee the efficient delivery of the Member Services team’s operational activity, ensuring royalty income for PPL’s 130,000-plus performer and recording rightsholder members is maximised. She will also build and maintain productive working relationships with PPL’s key stakeholders and industry partners in the UK and around the world, helping to further develop the neighbouring rights collections and distribution service.

Altius joined PPL in October 2021 from Help Musicians where, as Creative Programme Manager, she headed up the development, management and delivery of its creative programme, including overseeing the charity’s grants schemes with the MOBO Trust. She also spent several years at MCPS and PRS for Music working as a consultant on its then pioneering pan-European online and mobile music licensing model. Altius has also been a lecturer at the London College of Fashion since 2007 and is a visiting lecturer at universities including Tileyard Education and BIMM.

Millington has been at PPL since 2009, working directly with artists and their teams to ensure their neighbouring rights income is maximised. As SVP/Head of Client Services, Millington will lead on PPL’s member relationship management and, in particular, on recruitment to its international collections service. PPL collects significantly more international neighbouring rights revenue than any other company and Millington will work to expand the roster of performers and recording rightsholders who benefit from this service. PPL’s roster already includes renowned artists such as Anderson .Paak, Björn Ulvaeus, George Ezra, Rita Ora and Steve Angello.

Both Altius and Millington will report to Kate Reilly, Chief Membership & People Officer, and will work closely with Natalie Wade, Director of Music Industry Engagement, to build and maintain close working relationships with members, key stakeholders and organisations, as well as the wider music industry.

“I am delighted to take up this new position within PPL at what is a very exciting time for the company,” said Altius. “Over the last ten years there has been a significant improvement to PPL’s systems, processes and service to its members, and my new role allows me to build on this and maximise our members’ neighbouring rights royalty income.”

Millington added: “In an increasingly competitive market PPL is building on our many years of success and industry-leading service to ensure that we are the natural choice for international neighbouring rights collections. After 13 years at PPL, during which it has become the global leader in international neighbouring rights, I am proud to take on this new role and to further improve PPL’s offering, supported by a dedicated, professional and ambitious team of music experts.”