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The Clinic: A Roadie Advocacy Group

There are many sides to the music industry, and the audience usually only get to see the shiny end result from the single, to the music video, to the live show. One aspect is being on the road and the lifestyle that goes along with it.

“When you look at A Level Tours, you’re looking at one artist - up to 100 roadies or more to make the show happen,” Courtney Klimson one of the founders of The Roadie Advocacy Group explains, “And for every roadie, there are at least 2-4 people; spouse, partner, children, parents who are directly impacted by the effects of the tour. At any given time there are multiple tours happening worldwide.”

“An argument round our house was when are we going to stop kicking the can down the road on common issues,” Paul Klimson, monitor engineer to such artists as The Roots and Justin Timberlake, “and the problem is that you get in on a Wednesday and are then packing again to leave the next day. So while we were mad at each other for some things that just went on for 15 years, there really was no opportunity to find resolution. But then to finally be able to gain clarity through therapy…that was a huge release.”

The Klimsons set up The Roadie Clinic in July 2019 pre-COVID to look at finding solutions to ongoing issues with tour life, but during the pandemic they were really able to expand and hit the ground running. Covid highlighted so many unhealthy aspects of life in general, as well as in the music industry that have been normalised. “I hope that the work people have done over this break doesn’t get lost into ‘we gotta get out there and make money again’. It has to change.” says Paul, “The industry will never give you the energy that it takes, you’ll never get refilled on the road in the industry. It’s imperative that you keep rejuvenated, we’ve all learned how to live on nothing so don’t blow that by giving away all your time just to get back up to the old numbers.”

So how did it start and what are their goals?

“We lived in New York City but we’ve always had a dream to just get out of here, move upstate, have a cow, a goat and chickens and make a little compound for musicians to come and record at. Over the years we’ve had so many crews around our table. Courtney would invite them to our house and cook for them and it was usually a minimum of four hours of listening,” he laughs, “that was the average time, sitting and listening to all of the issues of the road and their experiences. It’s a tough situation to connect with people that understand when we’re all in our little bubbles bouncing around the country.”

The same themes came up time and time again; exhaustion, isolation, mental illness, safety concerns, addiction, divorce, broken families, suicide, health insurance, tax advice, managing budgets, legal help, HR resources.

“We want to be generational, always building, always growing, always paying attention and taking care of our community as best as we can. For the younger engineers, LD’s or stage hands it was starting out with questions like, how do you guys budget, how do you deal with freelance, insurance questions, how to exist as a single entity business, structuring taxes and paying bills, and health insurance was always a big one. There was a lot of disconnection between home and the road and dealing with that stigma of “when are you going to get a real job?” Partners not understanding what they do, and how much honour comes with that, the fact that they know that they make stuff happen out of thin air every night! It was really just this overall picture of what someone goes through the moment they walk out their door regarding interpersonal skills, family, kids, extended family. There are all these questions and much like us, we never stopped to figure it out.”

“I haven’t had to turn anyone away who has reached out to us for assistance, and I don’t plan to,” says Courtney, “We are currently in our fundraising/building phase, looking to build programs and resources for future use.”

So far, while not even officially open, they have helped 60 clients this past year with their five pillars:

Restore - therapy, support groups, and access to the retreat in Niles once construction is complete.

Family - learning communication skills, kids resources, leading to eventually having an emergency care network and networking families per tour.

Finance - learning basic literacy, how to invest and budget.

Recovery - which consists of 12-step roadie-led meetings and networking

Human Resources – overdose prevention training, suicide and mental health education, sexual harassment + standards of conduct training, legal recommendations, gig education, and eventually women’s and LGBTQ+ services.


Starting conversations that effect real change in the industry is the next chapter of our life in this business.

A big development is that of a historic commercial building just off the highway that goes from Detroit to Chicago that’s to be their HQ and retreat. The vision is to come and be at peace in the community, staying at The Roadie Clinic in individual lofts with common spaces, a commercial kitchen + dining room, a sober bar, soundproof therapy suites, and a studio suite with audio + lighting capabilities.

“We have healing environments around the area like Lake Michigan and the bike path along the St. Joseph River. We also have a local therapist who’s driving the mental health program. She showed up the first day to hang with us on a Harley, with leather boots and ACDC shirt and we were like, ‘you are our person!’ Paul laughs, “she suggested we do a Harley ride, because a lot of roadies would rent Harleys in different cities on tour, so why not include it.”

The idea really cemented when Paul had a time of bereavement.

“I had finished work and then the next morning I woke up to a message from my mom that dad had passed away. I got on a train back to Illinois to be with her. And then a young friend of the family passed on the day of dad’s funeral, and Courtney said there was no way I could go to Europe alone by myself and grieve.” They bought a train ticket for Courtney to chase the tour so she could be with him. “Again, that’s another big thing - no families on tour - which is such an issue."

Before The Roadie Clinic there wasn’t an institution as holistic for crew. “We always say: Tell us your problem, and we’ll do our best to help,” Courtney says. She and the other volunteers have been through Suicide Prevention/Mental Health training through programs designed by Hope for the Day, drug overdose prevention training through TEMPO, sexual harassment/standards of conduct training utilizing the expertise of one of their team members amongst many other programmes.

Another problem is that to access resources from other industry care organisations, you need to have proof of 3-5 years on the road.

“My nephews, who had just started out, got shut down by Covid and they’re just as vulnerable and valid to the industry,” Paul observes. “We need that younger generation to learn from the older generation to carry on the craft. So we were the first all-crew focused, regardless of length of time in the industry.”

The Roadie Clinic is also connecting with other organisations in order to grow a global network so that when people come to them, Courtney can craft a comprehensive care plan. So far they’ve secured points of contact in Australia, Canada and the UK, which is only the beginning.

Another facet of The Roadie Clinic is expanding into bands as well as individual needs.

“We’re in a new season of bands approaching us for ways that we can take care of their crew while on tour,” explains Courtney.

Paul reflects: “As you are your own company and only you can represent that, you don’t want people to know or for it to get out. How do you lodge a complaint against a superior and not get dropped off the tour? Courtney has been around so many productions at such a high level, and it was a job that didn’t exist before. Luckily during COVID it was apparent that bands really need this. We are going to be able to step in and help.”

So now that things are starting to open up slowly how should people approach work?

“There are so many people that struggled with imposter syndrome over the break, asking themselves ‘Was I fooling everybody for years?’ Top level arena mixers that just don’t know if they have it in them any more. I get it too, and I’m looking at how do I go back and function again. For me top tips would be space and boundaries. We practiced for many years the yeses and nos and how to discern what gigs to take, factoring in rates, time, commitment, does it include a lot of phone calls ie extra time. Most importantly is recovery times - one rule is that I don’t have a gig the day after travel day - I must just take the day to rest whereas before I used to go to another job the very same day.”

Artists, crews, audiences alike are itching to get back out there - one thing we’ve all come to realise is that nothing quite compares to being immersed in that atmosphere, the excitement, the comradery, the once-in-a-lifetime experience.

“I absolutely love the touring industry,” Klimson smiles. “It’s all I’ve ever wanted to do since I was a kid. The lights, the sound, the sets, the screaming audiences whether big or small has always been my comfort zone even back to high school musical days. To now be able to start conversations that effect real change in the industry is the next chapter of our life in this business. Hopefully we can leave behind a legacy for the next generation that shows that there is still a human side to the music business."

An impressive and vitally important new initiative from The Klimsons and here at Headliner we look forward to seeing The Roadie Clinic grow and expand.